Privacy Policy

Last updated: 01/01/2025

This Privacy Policy describes how Vinci Fitness & Performance Ltd (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use our services, website, and online forms.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Vinci Fitness & Performance Ltd
Registered in England and Wales under company number 13923485
Registered office: Gemma House, 39 Lilestone Street, NW8 8SS, London, United Kingdom
Contact email: flavia@vincifitness.com

We are the data controller of the personal information we collect.

2. What Personal Data We Collect

We may collect and process the following information:

Name
Email address
Phone number
Information you provide in forms or quizzes, including health information relevant to personal training or soft tissue therapy
Information about how you use our website (cookies and analytics)

3. How We Collect Your Data

We collect data when you:

Complete our quiz or forms via ScoreApp
Sign up for marketing updates or newsletters
Make an enquiry
Book a service
Use our website

4. Lawful Bases for Processing

We process your data under the following lawful bases:

Consent – when you opt in to receive marketing emails or newsletters.
Contract – when processing is necessary to provide services you have requested.
Legitimate Interests – for limited marketing activities where consent is not required and where our interests do not override your rights.
Explicit Consent – when processing special category data such as health information to deliver personal training or therapy services.

5. How We Use Your Data

We may use your data to:

Provide and manage our services
Send you your quiz results and follow-up communications
Send you marketing emails or newsletters if you have consented
Respond to your enquiries
Maintain records for legal and tax purposes

6. Marketing

If you consent, we may send you marketing information about our services. You can withdraw consent at any time by clicking the unsubscribe link in our emails or contacting us at flavia@vincifitness.com

7. How We Store Your Data

Your data is securely stored in:

ScoreApp
Wix
Our email and client management systems (e.g., Gmail, Mailchimp)

We have implemented appropriate security measures to protect your data.

We keep your data:

For marketing purposes: until you withdraw consent or for up to 3 years after your last interaction with us.
For client service records: for up to 7 years, as required by professional and tax regulations.

8. Sharing Your Data

We do not sell your data. We may share data with service providers who process data on our behalf (e.g., website hosting, email marketing). These providers are bound by contracts to keep your data secure and confidential.

9. International Transfers

Some of our service providers may process your data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

10. Your Data Protection Rights

You have the right to:

Access your data
Correct inaccurate data
Request erasure (“the right to be forgotten”)
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time (without affecting the lawfulness of processing before withdrawal)

To exercise these rights, please contact us at flavia@vincifitness.com.

11. Cookies

We may use cookies on our website to improve user experience and collect analytics. You can set your browser not to accept cookies, and the relevant settings can be found in your browser’s help menu.

12. How to Complain

If you have concerns about our use of your personal data, you can contact us at flavia@vincifitness.com.

You can also complain to the Information Commissioner’s Office (ICO):

Website: www.ico.org.uk
Helpline: 0303 123 1113

If you have any questions about this Privacy Policy, please contact us at flavia@vincifitness.com.